This afternoon I transfered knowledge from my course to the real world. I have used Elluminate as a student, so I decided to use it for a meeting of peers around the country. A challenge for meeting in my context is that I work closely with colleagues in 17 different campuses, scattered throughout the desert, often separated by traffic snarled roads. Generally we don't meet, corresponding through email.
The problem with email is that it is easy for silent non-participation amongst some members of the group. It is easy to lose the thread of the conversation, have disconnected conversations or to lose momentum for a task. I believe that Elluminate and other conferencing collaborative software may prompt greater participation in my working party, especially during the start up phase.
Having attended a session as a participant, I learned the basic functionality and was confident I could pass on the basics to the group within a few minutes. Being a participant is easy, being the moderator is hard. I found that the moderators role is very complex, having to ensure equal participation, engagement and encouragement amongst the group. It takes a keen eye, as people text chat, talk and contribute to the white board at once and it is easy to miss vital parts of the discussion. The moderator needs to ask open questions to the group and also individuals directly so that there is less 'mt' (moderator talk) and more 'pt' (participant talk).
Although this was the first time for everyone in the group (6 participants) we found that after initial hesitation, everyone was chatting and using the emoticons and symbols to provide feedback to others.
We have decided to use a wiki or Sharepoint (our institutions common space) to continue to share our ideas in a collaborative way.
I learned that the software is easy, perhaps a little clunky with the microphone a bit like a walkie-talkie. I found its the human-computer-human communication that takes time and attention.
Thursday, December 13, 2007
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